Terms of service

This website is operated by AZYA. Throughout the site, the terms “we”, “us” and “our” refer to AZYA. By accessing our website and/or purchasing from us, you agree to be bound by the following terms and conditions.

1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to misuse the website or its content.

2. Products & Services
All products are handcrafted and may have slight variations in color, texture, or finish. These variations are a natural part of the artisanal process and not considered defects.

We make every effort to display product colors and details as accurately as possible; however, slight differences may occur due to screen settings.

3. Pricing & Availability
All prices are listed in INR and are subject to change without prior notice.
We reserve the right to modify or discontinue any product at any time.

4. Orders & Payments
Once an order is placed, it cannot be canceled or modified.
We reserve the right to refuse or cancel any order if necessary.

5. Returns, Refunds & Modifications
We do not offer returns or refunds.
If a product does not fit or feel right, customers may request minor modifications within 14 days of delivery, as outlined in our Return & Refund Policy.

6. Shipping
Delivery timelines are estimates and may vary due to factors beyond our control.
Delays may occur due to the handcrafted nature of our products.

7. Intellectual Property
All content on this website, including images, designs, text, and branding, is the property of AZYA and may not be used or reproduced without permission.

8. Limitation of Liability
We are not liable for any indirect or consequential damages arising from the use of our products or website.

9. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.